How do I speak to a live person at United Airlines?

Did you face any issues with your current United flight booking? Do you need an expert’s help immediately? Have you been questioning, ”How do I speak to a live person at United Airlines?” Well, United Airlines has committed to providing the customers what’s best for them. For instance, if a passenger needs to book a flight but has trouble connecting to the web, they can call the Airline for help. Besides, the Airline provides them various options through which they can get in touch with a live person and obtain the necessary assistance.

Furthermore, passengers who don’t know where they will find a solution that is appropriate for them can dial the United customer service number and speak to on-site personnel. There are several benefits and services that one gets with United Airlines, and the customer service executives at United help you obtain such benefits.

How do I speak to a live person at United Airlines?

Dial United Airlines Phone Number 1-800-864-8331/.(Toll-Free).

  • Select your language preference; press 1 
  • Ask New reservation questions. Press 2
  • Choose your question for the services; press 3 
  • Press 5 and connect with a live person
  • Press 6 to talk with a live person at United Agent.

Through Chat: The option to speak and resolve your query doesn’t suit everyone. They can connect with a representative through other modes. Furthermore, it helps the traveler add more details easily and explain their problem without facing any communication barrier. Besides, it will also help you cope with the language obstacle, and you will ask your question easily in your regional language.

Here are the steps to use the live chat option.

  • Firstly, visit the United Airline’s official site from a browser.
  • Go to the “contact us” option and fill in the passenger details and your email ID to start.
  • Further, add details like flight timings and date of travel.
  • Now choose appropriate options from the automatic prompts in the chat section.
  • Finally, unlock the chat box icon, and explain your problem by clicking the submit button.

A representative will soon respond to the query with relevant solutions.

How can I speak to a person at United Airlines?

When a person has some problem with his flight booking, he always tends to speak to the person responsible for the booking department. Similarly, if you have made United Airlines official site reservations, and there is some issue, you can speak to their online agents. United Airlines has appointed a certified team of Airline experts that are available 24/7 to provide you assistance with anything you need. These agents are highly professional and offer help for each of the Airline services according to your needs. Let’s know how you can speak to a live representative at United Airlines.

How do I speak to a United representative?

Dial phone number:
Talk to live representative at United Airlines directly at (1-800-8648331) or . to get better solutions regarding your queries.

  1. Dial 1-800-864-8331 or . to listen to IVR.
  2. To book a new reservation, Press 1
  3. For mileage plans and generic questions, Press 2
  4. To repeat the menu options, Press 3 
  5. To speak to a representative at United Airlines, press 9.

Steps to connect With a live person at United Airlines

Further, you can follow the steps mentioned below and get in touch with someone live at the United customer service department.
  • First of all, visit the official website for United Airlines reservations and log in to your account.
  • Next, you need to locate their contact us section by clicking on the “Contact US” link on the page.
  • After that, you can click on the phone option to find the appropriate phone number and dial it using your personal phone.
  • Further on dialing 1-800-864833-1, you will hear the following automated voice prompt menu, and you can choose one option.
    • Want to Choose your Language? Press 1 on the dialer.
    • Have General Queries? Press 2.
    • Do you wish to Select your Questions for Solutions? Press 3.
    • Need more options? Press 4.
    • Want to speak to a live person? Press 5.
  • You can press 5, and the call will connect to a live agent at United airlines.

Moreover, the passengers can connect with someone knowledgeable by dialing this United Airlines reservations phone number. Not only will this agent help you to solve flight-related issues, but it will also help you to find more offers and deals on your tickets. Therefore, you can contact these agents and rest assured, your flight will be the best.

Does United have a chat?

United Airlines offers you a contact us section where you can find information on almost everything you need. However, there are times when you can’t just rely on information and need to speak to someone experienced. In such cases, you can choose to speak to a live human at United Airlines customer service. There are several ways to connect to these customer service representatives. One is to call the airline, but this method is somewhat time-consuming because of heavy call volumes. Therefore, you can use the “Chat With Us” option available on the United Airlines reservations official website. This option is usually at the bottom of their contact us section on the customer support page. 

Moreover, this option is the fastest and most reliable method to speak to a live person. After you click on the Chat Now button, the United Airlines chatbot popup will appear. 

You can chat with the agents as follows:

  • First of all, when you enter the contact us section on the United customer service page and wish to contact a live agent, you will receive an automated message with a popup.
  • Now, an autogenerated message from the United chatbot will ask you to type your question or select one of the available options to begin the chat.
  • You can send your questions to the chatbot by typing in the section below where you see the “Type your message” label.
  • Or you can select one of the options:
    • Book a flight
    • Baggage Allowance
    • Travel credits
    • Change or Cancel
    • MileagePlus Program
    • Refunds
    • Covid-19 Testing
    • Something else
  • Next, the chatbot will ask you details related to your query for processing your issue and start to resolve it.
  • After that, the United chatbot will send you appropriate answers related to your query.

Note that if you choose an automated option, the chatbot will come up with an immediate response and help you to solve the concerned issue. You can even decide to dial United Airlines phone number to speak to a live person and obtain the necessary assistance without any extra effort. Therefore, the choice is yours to make.

Speak to a live person at United Airlines via Social Media or Email Support

Passengers can even use other ways to speak to a live person at United Ailrines. There are official accounts of United airlines on various social media sites like Facebook, Instagram, Twitter. The passengers who wish to connect to a live agent can send a message by DM, comment, or chat option to these pages. 

Moreover, the United Airlines customer service agents can even be connected via email. The passengers can send their queries to the agents with their booking details over email. And the agents will get back to them with a satisfactory solution soon after they receive the query. Also, United Airlines offer separate emails for separate departments, so make sure to check the official website to connect with the real-time airline agents.

Can you text United Airlines customer service?

If the passenger has trouble making bookings, they can speak to an airline representative. To connect with the person responsible, they often dial the United Airlines customer service phone number. However, the wait-on-hold timings are higher when you choose to call. Therefore, each passenger needs an alternative that is less time-consuming and more convenient.  For such passengers, United Airlines offers a text messaging service that allows them to receive flight details on their mobiles. United Airlines provides this text messaging service for customers only in U.S. and Canada. Therefore, only they can receive immediate help over the text. The airline usually provides you assistance when you text message 26266 with “HELP” written on it. Besides, the agents will also respond to you when you can 1-800-UNITED.

The best part is: United Airlines does not charge any fee for using their customer service phone numbers. Standard carrier charges may apply based on your mobile plans. However, there won’t be any extra fee for making flight reservations over the call. Nor will you be asked for a service charge on connecting to the airline agents. Therefore, this is the best way to communicate with the airline experts

Frequently Asked Questions

1-800-864-8331 / .

United Airlines/ Customer Service 


Get a United Airlines agent or call a representative by dialing the customer service number. 24/7 service can make a new reservation, modify existing tickets, buy any in-flight service, or cancel existing bookings.

United Airlines offers text messages and chat services that give you flight status through mobile devices. If you have modified an existing booking or bid for an upgrade to business class, fill in your booking information in the chat box from the contact us page.

How do I get my call back from United? If a traveler wishes to get a call back for their service, then call . (less hold time) or 1-800-864-8331 (toll-free) to get a callback. Further, wait for the automated response asking you to dial the key and get the callback.

Talk to a United Airlines Agent:

  1. Dial phone number 1-800-UNITED-1 / . from your device.
  2. Press 1 to book a new reservation.
  3. Press 2 to process refund requests or check baggage.
  4. Press 3 for phone check-in and boarding information.
  5. Press 7 to speak to an agent at United.

USA & Canada: 24/7, Monday- Sunday

Central & South America: Monday – Friday, 9:00 a.m. – 5:00 p.m.

Quickly Talk to a Live Person at United Airlines:

  1. Call United Airlines Phone Number 1-800-864-8331/..
  2. Press 1 to modify an existing reservation.
  3. Press 3 to get a new booking at United.
  4. Press 5 for more details on in-flight purchase/ refund requests.
  5. Press 6 to get a human from the main menu and talk to someone at United Airlines.


You can also call customer service at . to file a request to change your flight with United Airlines.

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